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Crisis Incident Management – A Team Approach to Readiness, Response and Recovery
January 13 @ 10:00 am - 2:00 pm
The Crisis Incident Management Team (CIMT) is a designated group of senior individuals responsible for the overall management of a potentially disastrous event. The unpredictable nature of incidents requires a well rounded team that can quickly adapt to the fluidity of changing circumstances and enviroments. Typical this group is responsible for determining the need to invoke business continuity plans, coordination communications with major stakeholders, tracking response and recovery tasks, and assuring executives that the business is able to return to normal operations. Its make-up, functionality, and cohesiveness, are essential to the success of not only the team but also the business
- NATURE OF INCIDENTS AND CRISIS
- IMPLEMENTING AN INCIDENT MANAGEMENT FRAMEWORK
- THE INCIDENT MANAGER
- INITIAL RESPONSE AND ASSESSMENT
- RESOURCE PROVISIONING
- OPERATIONS RESUMPTION
- TESTING, EXERCISING, and DRILLS
More than just a fire drill and lockdowns, this session will not only take you through the entire event mitigation process to ensure that there is limited exposure to harm for your staff, visitors, and guest, but also how to increase response and reduce recovery time. How do you coordinate, prioritize and control the impending chaos and potential escalation? We also cover notification and crisis communication so that the right thing is said to the right people at the right time.
If your team is returning and required to be in office this is an essential tool to assist in evaluating readiness and response protocols.
Who Should Attend
- Operations Managers
- Security Managers
- Occupational Health and Safety Managers
- Emergency / Crisis Managers
- Risk Managers
- Human Resources Managers
- Facilities Managers
- Property Managers
All materials, course/worksheets, and certificates.
Delivery will be virtual