Crisis Incident Management – A Team Approach

Course Overview

The Crisis Incident Management Team (CIMT) is a designated group of senior individuals responsible for overall management of a potentially disastrous event. Typical this group is responsible for determining the need to invoke business continuity plans, coordination communications with major stake holders, tracking response and recovery task and assuring executives that the business is able to return to normal operations.

Topics

1. NATURE OF INCIDENTS AND CRISIS
2. IMPLEMENTING AN INCIDENT MANAGEMENT FRAMEWORK
3. THE INCIDENT MANAGER
4. INITIAL RESPONSE AND ASSESSMENT
5. RESOURCE PROVISIONING
6. OPERATIONS RESUMPTION
7. TESTING, EXERCISING, and DRILLS

More than just a fire drill and lock downs, this session will take you through the entire event mitigation process to ensure that there is limited exposure to harm for your staff, visitors and guest, but also how increase response and recovery time. How do you coordinate, prioritize and control the impending chaos and potential escalation? We also cover notification and crisis communication so that the right thing is said to the right people at the right time.

Who Should Attend

• Operations Managers
• Security Managers
• Occupational Health and Safety Managers
• Emergency / Crisis Managers
• Risk Managers
• Human Resources Managers
• Facilities Managers
• Property Managers
• Principals

About the Presenter

Gamal V. Newry – CIRM, CCM, CBCI